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Table 3 Choice of methods, interpersonal relations, follow -up and continuity, and constellation of services

From: Quality of care in family planning services in rural Mozambique with a focus on long acting reversible contraceptives: a cross-sectional survey

  n Unweighted % Weighted %
Choice of Method
 Received preferred method
  Yes (n = 386) 94.84 94.56
  No (n = 21) 5.16 5.44
 Why not received
  Don’t know (n = 1) 4.76 9.69
  Not available (n = 7) 33.33 25.84
  Not recommended by provider (n = 5) 23.81 18.04
  Other reasons (n = 8) 38.10 46.43
 Satisfied with the method received
  Yes (n = 399) 97.32 97.50
  No (n = 11) 2.68 2.50
Interpersonal Relations
 Satisfied in general
  Yes (n = 398) 97.79 98.20
  No (n = 9) 2.21 1.80
 Treated with respect
  Yes (n = 411) 99.76 99.48
  No (n = 1) 0.24 0.52
 Felt comfortable
  Yes (n = 408) 99.03 99.11
  No (n = 4) 0.97 0.89
 Would you recommend the service
  Don’t know (n = 2) 0.49 0.75
  Don’t recommend (n = 1) 0.24 5.88
  Recommend moderately (n = 67) 16.34 18.55
  Highly recommend (n = 340) 82.93 74.82
Follow-up and Continuity
 Informed where to go in case of problems
  Yes (n = 282) 68.61 72.41
  No (n = 129) 31.39 27.59
 Informed about follow-up visit
  Yes (n = 407) 99.02 98.53
  No (n = 4) 0.98 1.47
Constellation of Services
 Transport to health facility
  On foot (n = 299) 72.57 81.44
  Minibus (n = 111) 26.94 15.35
  Others (n = 2) 0.49 3.20
 Travel time to the facility
  < 15 min (n = 121) 29.88 32.71
  15-30 min (n = 130) 32.10 34.52
  30-60 min (n = 115) 28.40 19.74
  > 60 min (n = 39) 9.63 13.03
 Waiting time acceptable
  Yes (n = 321) 77.91 82.70
  No (n = 91) 22.09 17.30
 Convenient opening hours
  Yes (n = 404) 98.78 99.23
  No (n = 5) 1.22 0.07
 Health exams conducted
  Yes (n = 46) 11.20 11.36
  No (n = 365) 88.80 88.64