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Table 3 Choice of methods, interpersonal relations, follow -up and continuity, and constellation of services

From: Quality of care in family planning services in rural Mozambique with a focus on long acting reversible contraceptives: a cross-sectional survey

 

n

Unweighted %

Weighted %

Choice of Method

 Received preferred method

  Yes

(n = 386)

94.84

94.56

  No

(n = 21)

5.16

5.44

 Why not received

  Don’t know

(n = 1)

4.76

9.69

  Not available

(n = 7)

33.33

25.84

  Not recommended by provider

(n = 5)

23.81

18.04

  Other reasons

(n = 8)

38.10

46.43

 Satisfied with the method received

  Yes

(n = 399)

97.32

97.50

  No

(n = 11)

2.68

2.50

Interpersonal Relations

 Satisfied in general

  Yes

(n = 398)

97.79

98.20

  No

(n = 9)

2.21

1.80

 Treated with respect

  Yes

(n = 411)

99.76

99.48

  No

(n = 1)

0.24

0.52

 Felt comfortable

  Yes

(n = 408)

99.03

99.11

  No

(n = 4)

0.97

0.89

 Would you recommend the service

  Don’t know

(n = 2)

0.49

0.75

  Don’t recommend

(n = 1)

0.24

5.88

  Recommend moderately

(n = 67)

16.34

18.55

  Highly recommend

(n = 340)

82.93

74.82

Follow-up and Continuity

 Informed where to go in case of problems

  Yes

(n = 282)

68.61

72.41

  No

(n = 129)

31.39

27.59

 Informed about follow-up visit

  Yes

(n = 407)

99.02

98.53

  No

(n = 4)

0.98

1.47

Constellation of Services

 Transport to health facility

  On foot

(n = 299)

72.57

81.44

  Minibus

(n = 111)

26.94

15.35

  Others

(n = 2)

0.49

3.20

 Travel time to the facility

  < 15 min

(n = 121)

29.88

32.71

  15-30 min

(n = 130)

32.10

34.52

  30-60 min

(n = 115)

28.40

19.74

  > 60 min

(n = 39)

9.63

13.03

 Waiting time acceptable

  Yes

(n = 321)

77.91

82.70

  No

(n = 91)

22.09

17.30

 Convenient opening hours

  Yes

(n = 404)

98.78

99.23

  No

(n = 5)

1.22

0.07

 Health exams conducted

  Yes

(n = 46)

11.20

11.36

  No

(n = 365)

88.80

88.64