Cross Cultural Workers for women and families from migrant and refugee backgrounds: a mixed-methods study of service providers perceptions

Table 2 Service providers perceptions of what the Cross Cultural Worker Service provides

Role	Number (%)
Culturally appropriate support to women and their families	65 (94%)
Link clients with local community supports and networks	63 (91%)
Support clients to remain engaged with services	60 (87%)
Access to health information	59 (85%)
Supports services to be culturally responsive	57 (82%)
Language specific health information	56 (81%)
Support clients to navigate health and community-based services	54 (78%)
Education, pregnancy and parenting programs	49 (71%)
Support for clients to attend appointments when referred to other services	41 (59%)
Assist clients to attend appointments	33 (48%)
Interpreter service	25 (36%)
Transport	7 (10%)
Other^a	4 (6%)

^aSupport for psychosocial concerns and working with health professionals to develop culturally appropriate screening processes, information and insight in the area of intellectual disability/autism, not an interpreter service but do translate health information for clients as required, or not sure

ISSN: 1472-6874