Domain | Topics | Suggested app content |
---|---|---|
Language and communication | Services offered in their native language Translation services Information on what to expect is offered in the patient’s native language | Include direct links to access translation services available at different healthcare providers, including ways to schedule them ahead of time Provide in-app information on what to expect during appointments and during labor, including questions to discuss with the provider |
Financial concerns | Access to Federally Qualified Health Centers | Include in-app information on how to access care in Federally Qualified Health Centers and how to apply for different types of medical assistance |
Social Support | Support programs for services offered in the patient’s native language | Include information on how to access programs with Spanish-speaking doulas Discuss different available services that cater to Spanish speakers in the area |
Immigration Status | Access to information on how immigration status will influence access to care | Include in-app information on access to prenatal care and alternatives to emergency room care |
Cultural Differences | Acknowledge the importance of family and advice received about traditional care practices Nutritional advice based on staples of Latino diets | Update nutritional information to include staples of Latino/Hispanic diets Provide in-app information on what to expect during an appointment, highlighting possible differences from care in other countries |
Healthcare Navigation | Educate providers on the different doctor-patient relationships in Latino cultures Educate users to ask questions and participate in their own healthcare decisions | Present in-app information on the different healthcare resources available and how to access each level of care Offer information on how to facilitate involvement in their healthcare |
Connection to Local Resources | Offer spaces for community organizations to collaborate and form a network to support users | Maintain an up-to-date list of resources that have been verified as accessible to pregnant Latino individuals independent of their immigration status and that offer services in the patient’s native language |