Table 3 Satisfaction levels among women attending the cervical cancer screening program
Satisfaction items (n = 306a) | High satisfied | Satisfied |
|---|---|---|
Organization of program | ||
Availability of program in health centers | 171 (56) | 121 (39.6) |
Screening schedule | 158 (51.8) | 99 (32.4) |
Planning testing activities | 144 (47.2) | 112 (36.7) |
Quality of screening experience | ||
The quality of the reception | 187 (61.3) | 110 (36) |
Respect for privacy by staff | 212 (69.5) | 84 (27.5) |
Technical competence | 169 (55.4) | 127 (41.6) |
Duration of the visit at the center | 159 (52) | 104 (34) |
Interaction with medical staff | ||
Clarity of information | 166 (54.2) | 123 (40.2) |
Information provided about VIA test | 181 (59.3) | 115 (37.7) |
Use intelligible words | 164 5(53.6) | 128 (41.8) |
Listening time | 178 (58.1) | 107 (35) |
Time allotted to these explanations | 170 (55.9) | 106 (34.8) |
Calming the fears of women | 170 (55.5) | 128 (41.8) |
Facility characteristics | ||
Privacy level of the examination room | 242 (79) | 62 (20,2) |
Cleanliness of examination room and equipment | 164 (53.6) | 122 (39.8) |
Cleanliness of material used | 149 (48.7) | 58 (18.9) |
Overall satisfaction with the service received | 169 (55.6) | 131 (43) |