Table 4 Women-friendly services experienced at public hospitals in Bale Zone, Southeast Ethiopia 2021 (n = 359)
Variables | Yes | No | |
|---|---|---|---|
Freq (%) | Freq (%) | ||
A | Accessibility of health care services | ||
Health facilities provided you with access to ambulance to reach this health institution | 142(38.6) | 217(60.4) | |
Satisfied with waiting time in a health facility during your health services provisions | 320(89.1) | 39(10.9) | |
B | Availability of health care services | ||
Health facility provided you with the continuous availability of basic supplies, equipment, or drugs | 322(89.7) | 37(10.3) | |
Received care from the skilled birth attendants | 337(93.9) | 22(6.1) | |
C | Culturally acceptability of health care services | ||
Satisfied with the sex of your birth attendant | 309(86.1) | 50(13.9) | |
Health workers respect you regardless of your cultural norms, religion, and believe throughout your stay in this health facility | 294(81.9) | 65(18.1) | |
D | Empowerment and satisfaction of mothers | ||
Language spoken by the health worker was easy to understand | 257(71.6) | 102(28.4) | |
The health worker greeted and introduced him/her to you when you arrived | 266(74.1) | 93(25.9) | |
Treated you with dignity /confidentiality | 261(72.7) | 98(27.3) | |
Informed and allowed you to have a companion of your choice during labor | 148(41.2) | 211(58.8) | |
Obtain consent or permission from you prior to any procedures | 216(60.2) | 143(39.8) | |
Providers explained to you what is being done and what to expect throughout labor and birth and during any procedures or examinations | 216(60.2) | 143(39.8) | |
Encourages you to ask questions and respond with politeness and truthfulness | 209(58.2) | 150(41.8) | |
Called you or referred to you by your name and not by others (e.g. bed number or health problem) | 261(72.7) | 98(27.3) | |
Health care providers informed you of different delivery positions and allowed you to adopt the delivery position of your choice | 195(54.3) | 164(45.7) | |
E | Affordability of health care facility | ||
Health care facilities charge for services, drugs and supplies | 28(7.8) | 331(92.2) | |
F | Infrastructures of the facility | ||
Health care facilities provide you with clean bathroom, toilet & water | 87(24.2) | 272(75.8) | |
Maternity ward kept clean(beds, floors,windows, walls & linen) | 183(51.0) | 176(49.0) | |
Use linen, curtains or screens to ensure your privacy during labor and delivery | 194(54.0) | 165(46.0) | |
Keep examination room separately | 78(21.7) | 281(78.3) | |
Health facility provide you with adequate waiting space | 73(20.3) | 286(79.7) |