Dimension | Sub-dimension | Statements |
---|---|---|
Acceptability | N/A | “An SMS message is a good communication channel to be informed that the HPV self-collection result is available at the health center” |
Appropriateness | Usefulness of the SMS as a reminder | “The SMS messages were useful to remind me to go get the result from the health center” |
Frequency and number of messages | “It bothered me that there were so many SMS messages” | |
“The hours in which I received the SMS messages seemed adequate to me” | ||
Confidentiality concerns | I don't like to receive an SMS message informing me that the self-collection result is available as someone in my family can read it” | |
Personalization of the SMS (Women’s Name) | “It bothered me that the SMS message had my name on it” | |
Credibility (i.e., Trust in the SMS sender) | The number from which I received the SMS message made me suspicious” | |
Pertinence of the content | “When I read the SMS message, I felt that it was intended for me” | |
“The content of the SMS message seemed cold to me” | ||
“When I received the SMS message, I felt that the health center was taking care of me” | ||
“I was happy to have received the SMS message advising me that my result was already at the health center” |